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Google Workspace Frequently Asked Questions

As users navigate through the various features and applications available on Google Workspace, questions regarding functionality, best practices and pricing options or cost are often asked. This short guide addresses common inquiries, or concerns that you may have as a business owner. 

Whether you’re a new user exploring the capabilities of Google Workspace or an already existing user, looking for clarity on certain features, this FAQ consists of the right answers to help you make the most out of your Google Workspace. 

1. How much does Google Workspace cost, and what are the pricing options?

At FOUND, all Google Workspace services can be purchased in Naira. Check our price list.

2. What are the key features included in Google Workspace plans?

Google Workspace Plans

 Google Workspace Features

  • Google Workspace Business Starter

This plan is suitable for businesses that are just starting and require basic functionalities. Custom emails and video meetings help communicate with clients.

  • Custom email

  • 1-300 users

  • Collaborations tools

  • Video meetings with up to 100 participants

  • 30 GB pooled storage per user

  • Security features 

  • Standard support

  • Google Workspace Business Standard

This plan is the most popular and it is very suitable for medium-sized businesses that require more features than just the business starter.

  • Custom email

  • 1-300 users

  • Collaborations tools

  • Video meetings with up to 150 participants + Recording

  • 2 TB pooled storage per user

  • Security features

  • Standard support

  • Google Workspace Business Plus

This plan is designed for organizations with large teams that require heightened security and compliance as well as storage.

  • Custom email

  • 1-300 users

  • Collaboration tools

  • Video meetings with up to 500 participants  + recording  + attendance

  • 5 TB pooled storage per user

  • Enhanced security features

  • Standard support

3. Can I use my existing domain with Google Workspace, and how does domain setup work?

Yes, you can use your existing domain with Google Workspace, and setting up your domain is a straightforward process. 

4. Can I cancel or switch my Google Workspace plan if my business needs to change in the future?

Yes, you can cancel or switch your Google Workspace plan if your business needs to change in the future. Google Workspace offers flexibility to accommodate the evolving needs of your organization. Here are some key points to keep in mind:

Cancelling Google Workspace:

If you need to cancel your Google Workspace subscription, you can do so at any time. However, depending on your billing cycle and contract terms, you may be responsible for paying for the remainder of your current billing cycle. When you cancel, your users will lose access to Google Workspace services data. You should consider data retention and backup policies to keep important data.

Switching Plans:

Google Workspace offers various plans (e.g., Business Starter, Business Standard, Business Plus, and Enterprise) with different features and pricing. If your business needs change, you can switch to a different plan that better aligns with your new requirements. For example, you can upgrade to a higher-tier plan if you need more features or downgrade to a lower-tier plan if you need fewer features.

When switching plans within Google Workspace, your data and user accounts will typically remain intact, and you'll retain access to your existing data. However, some features may change depending on the plan you select.

5 . Are there any educational resources or training available for my team when using Google Workspace?

Yes, Google provides a variety of educational resources and training materials to help your team get the most out of Google Workspace. Some of the educational resources and training options available include; 

Google Workspace Learning Center: The Google Workspace Learning Center is a comprehensive online resource that offers a wide range of tutorials, guides, and videos to help users learn how to use Google Workspace apps effectively. It covers everything from basic tasks to advanced features.

Google Workspace Training Courses: Google offers various training courses and certification programs for Google Workspace. These courses cover specific applications and provide a deeper understanding of how to use them effectively. You can find training courses on the Google Workspace website.

YouTube: Google Workspace has an official YouTube channel that features tutorial videos and tips for using the tools within the suite. This is a great resource for beginners.

We hope the answered questions help you navigate the world of Google Workspace seamlessly. 

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